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Introduction

The JuliaKay (website url address: https:/thejuliakay.com) appreciates your business and trustYour privacy and confidentiality are my top priorities. This Privacy Policy explains how I collect, use, and protect your personal information, in line with UK data protection laws, including the General Data Protection Regulation (GDPR). By engaging with my services or visiting this website, you agree to the practices outlined below.

Data Collected
Information I collect

To provide you with effective therapeutic services, I may collect the following information:

  • Personal Details: Your name, contact information (email, phone), and other relevant details shared when you book a session or make an enquiry.
  • Session Information: Notes or insights gathered during therapy, which remain confidential.
  • Website Data: Information collected via cookies or forms, such as IP addresses, to improve website functionality and enhance your user experience.
How I Use Your Information

Your personal information is used solely to:

  • Communicate with you regarding appointments, inquiries, or therapeutic services.
  • Provide professional therapy tailored to your needs.
  • Maintain accurate records as part of ethical and professional practice.
  • Ensure compliance with legal and regulatory obligations.

I will never sell or share your personal information with third parties without your explicit consent, except when legally required.

Confidentiality and Therapy Records

Confidentiality is a cornerstone of my practice. Everything you share during therapy sessions is treated with the utmost discretion. Information will only be disclosed in the following circumstances:

  • If required by law or court order.
  • If there is a risk of harm to yourself or others.
  • If there is a safeguarding concern, such as disclosure of abuse involving a child or vulnerable adult.

Session notes and records are securely stored in line with legal and professional standards and are retained for [X years] following the end of therapy, after which they are securely destroyed.

Teletherapy and Online Sessions

If you engage in online or teletherapy sessions, these are conducted via secure and encrypted platforms to safeguard your privacy. While every effort is made to protect your information, please be aware of potential risks inherent in digital communications, such as technical breaches beyond my control.

Cookies and Website Data

This website uses cookies to enhance your browsing experience. Cookies collect anonymous data about how visitors use the site, such as pages visited and time spent on the site. You can disable cookies through your browser settings, although this may impact your experience on the site.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Namecheap. Namecheap adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Namecheap Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

Your Rights

Under GDPR, you have the following rights regarding your personal information:

  • Access: You can request access to the information I hold about you.
  • Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
  • Deletion: You can request that I delete your personal data, subject to legal and professional requirements.
  • Withdrawal of Consent: You can withdraw your consent for data collection or communication at any time.

To exercise these rights, please contact me directly.

Third Party Links

My website may contain links to third-party sites. I am not responsible for the privacy practices of these external sites, and I encourage you to review their privacy policies when visiting them.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in practices, legal requirements, or professional standards. Any updates will be posted on this page, and I encourage you to review it regularly.

Contact Me

If you have any questions about this Privacy Policy or how your information is handled, please feel free to get in touch:
Email: hello@thejuliakay.com

I am committed to ensuring your privacy and confidentiality at every step of your journey with me.